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Our standard support hours are 8:30am – 5:00pm Monday through Friday excluding Holidays.
If you submitted your request during these times, we will respond to you within 24 business hours or the timeframe stated on your agreement with us. If it is outside those hours, we will respond the next business day.
If this request is urgent and must be addressed immediately, please CALL us at 856-872-2155 and follow the prompts for opening an urgent support request. Urgent, after-hours requests can only be made via telephone and cannot be opened online at this time.