These rates are our standard published rates. Please review your agreement for eligible discounts.
These rates may be updated at any time. Please refer to this page regularly for current rate information.
Default rate for all services during regular, non-holiday business hours
Rate for all services outside regular business hours, non-holiday
Rate for all services performed on a Holiday
Rate for all services performed in response to a Cybersecurity event
Not eligible for discounting
Rate for all training services
Not eligible for discounting
Rate for all travel time, door to door
Not eligible for discounting
*Definitions:
- “Holidays” refers to one or more of the following: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
- “Holiday” [For purposes of establishing hourly service rates] is defined as 5:00pm prior to the Holiday through 8:30am the day following the Holiday.
- “Business Hours” are defined as: Monday through Friday, 8:30am through 5:00pm excluding holidays.
- “Off-hours” and “After-hours” are defined as any time outside of the defined business hours.
