777 Rt 70 E, Suite G-104 Marlton, NJ 08053
Connect with DLC (856) 983-2001
 

Working at DLC

It isn't about Technology. It's about People.
The primary mission of DLC is to help business owners build, grow and refine their business through the use of technology.
Having the right team is critical to our success. DLC makes strong investments in our greatest asset - our staff - to ensure that we create a superior product for our clients and at the same time, an excellent working environment. At DLC you'll find a strong team based approach to solving issues and getting the job done. Growth and learning is encouraged. Collaboration is key.

Are you the right match for our team? If so, please review the open positions and, when you are ready, submit your resume and cover letter below. We look forward to meeting you.
Current Open Positions
Support Coordinator   [posted 9/24/2018]
Part dispatch, part circus master; the Office/Support Coordinator coordinates the delivery of all services to our customer base. This includes front-line communications with our customers ensuring that the proper resources are assigned and updates are timely. The Coordinator also creates or updates various tickets in our PSA tracking system and dispatches work to the most proper and available resource within our customer support department. The position monitors all open tickets to ensure timely resolution and eliminate any ‘stale’ or ‘forgotten’ actions or tickets. The overall goal is to minimize the amount of time any ticket takes for resolution, improve customer service scores, and maximize the amount of client productive time spent by each of our customer support technicians and engineers.

In addition to the Support Coordination, the position also will assist with creation of customer quotations, purchasing, tracking deliveries, billing verifications, and support/administration of our PSA system.

Please include salary requirements and any schedule requirements in your application submission.

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